Legal · policies · contracts
The legal library, all in one place.
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Customer-facing policies
The policies a prospect, visitor, or end user will read first.
Privacy Policy
What we collect, why, and what you can do about it. GDPR + CCPA/CPRA + US.
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Terms of Service
The terms that govern the website and free offerings.
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Cookie Policy
Cookies, local storage, analytics, and how to opt out.
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Accessibility Statement
WCAG 2.2 AA conformance, known limits, and how to report issues.
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Engagement contracts
The contracts that govern a paid consulting or software engagement.
Master Services Agreement (MSA)
The umbrella contract: scope, fees, IP, liability, indemnity, termination.
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Statement of Work (SoW)
The per-engagement scope document attached to an MSA.
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Mutual Non-Disclosure Agreement
Standard mutual NDA for sharing confidential information.
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Service Level Agreement (SLA)
Uptime commitments, support response, and service credits.
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Data, privacy, and security
How we treat data on our infrastructure and on yours.
Data Processing Agreement (DPA)
GDPR Art. 28 processor terms, SCCs, UK Addendum, subprocessor list.
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Acceptable Use Policy
What you can and cannot run on infrastructure we operate.
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Subprocessor List
Third parties that process your data, with locations and purposes.
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AI Disclosure
Where AI is used in our services, what is sent where, and how to opt out.
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Responsible AI Policy
The principles behind the AI we build and deploy.
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Security Posture
How we protect our systems and your data in transit and at rest.
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Incident Response & Notification
What happens when something goes wrong, and the clock we run against.
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Business Continuity & DR
RTO, RPO, backups, and failover for the systems we run for you.
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Regulatory & Industry Coverage
HIPAA, GLBA, SOX, FERPA, PCI: what we will and will not touch.
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Brand, intellectual property, and IP claims
How to use our marks, and how to send us a takedown request.
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Compliance and ethics
The standards we hold ourselves to and the laws we operate under.
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Commercial terms
Refunds, taxes, jurisdiction.
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