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Developer Tools case study
VoiceDev - Embeddable Voice Agent
Voice widget that files GitHub issues
Inside the build
From constraint to working system.
The product decisions, architecture, and delivery choices behind the outcome.
The challenge
What had to change
Product teams lacked actionable feedback from end users and lost details in support handoffs.
Our solution
The product response
We created a voice-to-ticket pipeline with prompts that extract repro steps and environment info.
Architecture & approach
How the system was shaped
Client-side recorder, server endpoints for transcription and normalization, and GitHub API integration.
Product scope
Key features
- Inline voice capture widget
- Prompted triage for clarity
- Issue filing with labels
- Privacy-aware redaction
Technical foundation
Tech stack
Next.jsTypeScriptOpenAIGitHub API
Business impact
The outcome
Streamlined capturing high-signal feedback directly into issue trackers without naming customer sites.
Voice-to-issueStructured feedback
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