empowered.guru, LLC Refund / Return Policy

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At empowered.guru, LLC, we strive to ensure the complete satisfaction of our customers. If you are not entirely satisfied with your purchase, we're here to help. Please review our refund/return policy for detailed information on our processes and conditions.

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Policy Visibility and Accessibility
 

• Our refund/return policy is prominently displayed in the footer of each page on our website, ensuring it is always accessible.

• The policy is also linked on every product and service page, providing easy access to customers prior to making a purchase.
   

Policy Guidelines

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1. Conciseness and Clarity

   • Our refund/return policy is designed to be concise and straightforward, making it easy to understand for all customers.
      

2. Compliance with Laws and Regulations

   • We ensure that our refund/return policy complies with all applicable laws and regulations to protect the interests of both our customers and our business.
      

3. Dispute and Complaint Prevention

   • By maintaining high visibility and accessibility of our refund/return policy, we aim to prevent disputes and complaints. Transparency is crucial to fostering trust and satisfaction.
      

4. Maintaining Merchant Reputation

   • Offering refunds or assistance to our customers helps maintain our excellent reputation. We prioritize customer happiness, which sometimes involves refunding or replacing items even if the customer has made a mistake.
      

5. Common Reasons for Refunds

   • Refund requests often stem from items not being as described or services/items not being received. We handle such requests promptly and seriously.
      

Refund/Return Process

 

1. Eligibility for Refunds/Returns

   • Items are eligible for a refund/return if returned within 30 days of purchase, in their original condition, and with all original packaging and accessories.
      

2. Initiating a Refund/Return

   • To initiate a refund/return, please contact our customer service team at support@empowered.guru with your order number and a brief explanation of your request. Our team will guide you through the necessary steps.
      

3. Processing Time

   • Refunds are processed within 5-7 business days after receiving and inspecting the returned item. Refunds will be credited back to the original method of payment.
      

4. Non-Refundable Items

   • Certain items are non-refundable, including digital products, services already rendered, and custom-made items. Such exceptions will be clearly noted on the respective product/service page.
      

5. Return Shipping Costs

   • Return shipping costs are the responsibility of the customer unless the item was damaged or incorrectly described.
      

Customer Satisfaction Guarantee
 

• We are committed to ensuring your satisfaction with your purchase. If you encounter any issues or have concerns, please do not hesitate to reach out to us. Our objective is to find the best possible solution to keep you happy and returning to Empowered.guru, LLC.
   

Contact Us
 

If you have any questions or need further assistance regarding our refund/return policy, please get in touch with us at support@empowered.guru
 

Thank you for choosing Empowered.guru